Privacy Policy

1. Information We Collect

When you use our Services, we collect the following information:

• Contact information: Name, email address, and phone number you provide when requesting a quote by web form, text message, phone, or email.
• Service address: Street address, city, state, and ZIP code where services will be performed.
• Request details: The service you are interested in, size or quantity, timing, project notes, and your preferred contact method.
• Payment information: If you book a service, payment details needed to complete the transaction are collected as described in your quote. We do not store full card numbers on our website.
• Usage data: IP address, browser type, and device information collected automatically when you visit our website, used for rate limiting, security, and service improvement.

2. How We Use Your Information

• To respond to your quote request by phone, text message, or email.
• To source pricing and availability from third-party Service Providers and to fulfill your booking.
• To send request confirmations, quotes, and service updates.
• To contact you regarding your delivery, service, and pickup schedule.
• To measure the effectiveness of our advertising.
• To prevent fraud and abuse of our Services.
• To comply with legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information. We share your information only with the following categories of recipients:

• Third-party Service Providers (haulers): Independent contractors who perform dumpster rental and junk removal services. We share your ZIP code and project details to obtain pricing, and once you book, your name, phone number, service address, schedule, and any special instructions necessary to fulfill your booking. These Service Providers are independent third parties and are not employees or agents of DFW Dumpster Rentals. We require Service Providers to use your information only for the purpose of fulfilling your booking.
• Google Ads and Vercel Analytics: Our website uses Google's advertising tag and Vercel's analytics to measure site traffic and whether visitors contact us. See Google's Privacy Policy.
• Resend: Our email service provider, to deliver quote request notifications, confirmations, and service update emails. Resend receives your name and email address. See Resend's Privacy Policy.
• Cloud infrastructure providers: Customer data is stored on secure, hosted database infrastructure. These providers process data on our behalf under contractual obligations to protect your information.
• Google Fonts: Our website loads fonts from Google's servers, which may result in your IP address being transmitted to Google. See Google's Privacy Policy.
• Legal compliance: When required by law, regulation, subpoena, court order, or other legal process, or to protect our rights, property, or safety.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. All data transmitted through our website is encrypted using TLS/SSL. Access to customer data is restricted to authorized personnel only.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected individuals and applicable regulatory authorities as required by Texas law and other applicable regulations. Notification will be made without unreasonable delay and will include a description of the breach, the types of information involved, and steps you can take to protect yourself.

6. Data Retention

• Quote requests: Retained for up to 2 years so we can follow up on and reference past requests.
• Booking records: Retained for 3 years after the service period ends for accounting and legal purposes.

7. Cookies and Tracking

Our website uses the Google Ads tag, which may set cookies to measure ad performance and conversions (such as when you submit a quote request or tap to call or text us), and Vercel Analytics, which collects aggregated, cookie-free usage data. You can opt out of personalized Google ads at Google Ad Settings.

8. Do Not Track Signals

Our website does not currently respond to "Do Not Track" (DNT) browser signals. Because there is no industry-accepted standard for how to respond to DNT signals, we do not alter our data collection and use practices based on such signals.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information. Under applicable law, including the Texas Data Privacy and Security Act (TDPSA), you may have the right to:

• Confirm whether we are processing your personal data and access that data.
• Request correction of inaccurate personal data.
• Request deletion of your personal data, subject to our legal retention obligations.
• Obtain a copy of your personal data in a portable format.
• Opt out of the processing of your personal data for targeted advertising, sale, or profiling (we do not engage in any of these activities).

To exercise any of these rights, contact us at info@rentadumpsterdfw.com with the name, phone number, or email address you used when contacting us. We will respond to verified requests within 45 days. If we decline your request, you may appeal by contacting us at the same email address.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. If we make material changes, we will make reasonable efforts to notify you (such as by email if you have an active booking or open quote request). We encourage you to review this page periodically.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, contact us at (469) 956-3011 or info@rentadumpsterdfw.com.